Our system will show real-time availability when you search using a part number, dimension, or spec. If not visible, you can submit a manual request—we’ll confirm availability within 24 hours.

Yes. You can search using part specifications like bearing size (e.g., OD, ID, width), motor kW rating, or description keywords. Our AI engine maps these to potential matches.

Yes. Creating a free membership allows us to provide accurate quotes, show source locations, and prioritize your requests. It only takes a few seconds to sign up.

Pricing depends on the part source, condition (new or surplus), and shipping origin. Once you submit a search, we’ll provide a transparent quote including part cost and delivery fees.

Yes. You can upload a parts list (e.g., CSV or spreadsheet) or enter multiple part specs in the request form. We’ll return availability and pricing for each item.

If a part goes out of stock before payment, we’ll suggest equivalent alternatives or issue a full cancellation notice with no charge.

Yes. Our support team can help interpret specs, cross-reference models, and confirm compatibility—especially for motors, bearings, and legacy components.

Our network spans Africa, Europe, Asia, and the Americas. Your quote will specify the country of dispatch and estimated delivery time based on your location.

If your item is damaged in transit, notify us within 48 hours. We’ll initiate a courier claim and ship a replacement or issue a refund, depending on availability.

Yes. Once payment is confirmed and dispatch is complete, you’ll receive a courier tracking number with real-time status updates via email or WhatsApp.